Some answers to frequently asked questions about our flagstone flooring and paving.
Q. Can you use your flagstones outside?
A. Yes, our whole range of flagstones can be used outside, but we manufacture them at full thickness, between 45-50mm thick.
Q. What thickness is your internal stone range?
A. Our Flagstones - at full-thickness - are 42mm, we can manufacture them to a minimum of 20mm (or any thickness in-between).
Our internal Flagstone range is reinforced with fibreglass for additional strength.
Q. How much will I need for my flagstone flooring or paving installation project?
A. Our Coverage Calculator should be able to help you work out how many flagstones and accessories you’ll need.
Q. How much additional coverage should I order to cover breakages / unforeseen circumstances?
A. You need to add 10% to the overall area of your flagstone flooring project for cuts and wastage. This is generally very accurate.
Q. Do you deliver?
A. Yes. We can arrange a nationwide UK delivery service as well as delivery to Europe and Worldwide for any quantity of flagstone flooring. The cost of delivery will depend on the size of your order and your geographical area.
Q. How long is your order time?
A. As all our flagstones are hand-crafted and specially Made To Order, orders are usually ready for delivery in 2 weeks. However, during busy periods, we can require up to 6 weeks. Please contact us if you have any specific requirements.
Q. Is there a minimum order quantity / value?
A. No, there is no minimum order quantity.
Q. Do you have to seal the flagstones?
A. Yes, definitely for internal use. After sealing, the flags are then waxed. High-traffic areas may have to be re-waxed every 12 months or so.
Q. Can underfloor heating be used with your stone flooring?
A, Yes. All of our internal range of stone flooring is ideal for use with underfloor heating.
Q. How do you maintain flagstones?
A. Very easily. A light mopping with a mild cleaner is all that’s required.
Q. Can you recommend a fitter / builder to install my flagstones?
A. We do not keep a list of fitters but a good place to ask is your local tile shop. They usually keep a list of reputable fitters.
Q. How do I replace a broken flagstone in my existing flooring?
A. If you have a broken flagstone, the best way to remove it, is to work from the middle of the flagstone out to the edges. If you try and prise the flagstone up from the edge there is a danger you will break the edge of the adjacent flagstone.
Q. Are you able to colour match flagstones to my existing floor?
A. We can do our very best to colour match you existing flagstones. If you either send some pictures or supply us with a sample, we can let you know if we can match it or not.